RDS Delivery Service is a New York City based uniformed delivery service.  With more than 30 years of operation servicing the tri-state area of New York, New Jersey, and Connecticut, it is the go-to courier for companies with time sensitive delivery needs. 

Acquired by brothers David and Larry Zogby in 1986, RDS Delivery promises, “You will enjoy working with our professional staff, uniformed and courteous messengers… All of our services are backed by a dedicated customer service team and the support of the latest in industry technology.”  This committed, hands-on approach is what has helped RDS maintain the title of New York’s #1 Messenger Service.

With the expansion of the company in 1996, David and Larry knew that investing in a CRM software to help them organize their marketing initiatives and keep better track of their customers, would take their company to the next level.  Finally deciding on Maximizer, they found the software incredibly easy to use and indispensable to their day-to-day operation.  In just three and a half years, RDS’s annual revenue doubled to $4.5 million.  “People often comment on the amazing growth and success of RDS Delivery Service. It’s not me – it’s Maximizer.  They’re the ones who’ve given us the tools to do this.”

Although getting started with Maximizer is relatively simple, Larry Zogby admitted that when first purchasing the software, he made the mistake of not looking into proper training.  However, after becoming a client of Wintec in 2002, and investing in training and accurate implementation, David and Larry gained a better understanding of Maximizer, its features, and how to better their use of the technology while applying the knowledge to the development of their business practices.