Best CRM solutions for small businesses - Podcast

By Jon Arancio, Vice President

CRM Podcast

Navigating the world of CRM systems might feel challenging for small business owners, but finding the right fit is achievable even on a budget. In order to do so, is essential to understand the needs of the business.

It is important to define the scale of the project, team size, and the nature of customer relationship management: Is your focus on long-term sales? or are you juggling numerous smaller relationships? are there more outbound or inbound calls?

Equally crucial is to identify the top processes that you want to enhance with CRM, like how you handle follow-ups. Are you interested in marketing automation? Do you need integration with other software? How do you generate and utilize reports? These insights serve as a compass to guide you in choosing the best CRM.

I had the opportunity to be a guest on Damian Andrews' Podcast, "Growing Revenue and Profit" During our discussion, we talked about CRM for small businesses, the alternatives to all-in-one software, and the significance of understanding business needs as the crucial first step in the journey toward success.

We delved into the importance of aligning these needs with the CRM features teams and how choosing the right CRM platform can help you automate the business processes to increase sales and improve productivity.

Growing Revenue and Profit - Podcast

Besides helping with workflow automation, a CRM tool is the best solution for a salesperson to nurture relationships. Sales thrive on trust, and the podcast explores how a CRM can create meaningful connections with clients to close more deals, create consistency across multiple sales channels, and improve the sales teams themselves using analytics.

The conversation was truly enlightening and filled with invaluable insights on how a customer relationship management software can improve the sales process and what to look for in CRM software for small businesses.

Don't miss out on this value-packed episode! You can listen to it here.

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Jon Arancio, Vice President

Jon Arancio, Vice President of Wintec Group Inc., is a leading expert in CRM Application Deployment, renowned for his proficiency as a top Maximizer Business Partner since 1996.

Armed with a B.S. in Engineering Chemistry and Biochemistry from Stony Brook University, Jon's not just about technology; he's all about building lasting client relationships and turning objectives into practical CRM processes.

Outside of his professional achievements, Jon enjoys running and swimming outdoors. With a reputation for integrity and diligence, Jon is a seasoned professional and a trusted advisor in the realm of CRM, earning loyalty and respect from his clients.


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